Data Deletion
How to request deletion of your data from FeedVay.ai
FeedVay.ai ("FeedVay", "we", "us", "our") is committed to respecting your privacy and giving you full control over your personal data. This page explains how you can request the deletion of your data from our platform.
1. How to Request Data Deletion
To request the deletion of your account and all associated data, please send an email to:
📧 Email: info@lookvay.com
Click the email address to copy it to your clipboard
In your email, please include:
- The email address associated with your FeedVay account
- Your username or display name (if applicable)
- A clear statement that you wish to have your data deleted (e.g., "I request the deletion of all my personal data from FeedVay")
2. What Data Will Be Deleted
Upon processing your deletion request, we will permanently remove the following from our servers:
- Account information (email, username, hashed password)
- Face photographs and profile images you uploaded
- Generated content (AI-generated images, videos, captions)
- Post history and scheduled posts
- Bio text, topics, and tone preferences
- OAuth tokens for connected social media platforms (Instagram, LinkedIn, Facebook)
- Your public feed URL will be permanently deactivated
3. Data Retention Exceptions
Certain data may be retained after your deletion request:
- Billing records may be retained as required by applicable tax and accounting laws
- Anonymized usage analytics that cannot be linked back to you
⚠️ Important: We cannot delete data that has already been transmitted to third-party AI providers (such as OpenAI, Google, xAI, Stability AI, Flux, Kling, or others) during content generation. These providers process data according to their own privacy policies. Additionally, content already published to your connected social media platforms must be removed by you directly from those platforms.
4. Processing Timeline
We will acknowledge your deletion request within 5 business days and process the deletion within 30 days of receiving your request. You will receive a confirmation email once the deletion is complete.
5. Before You Request Deletion
Please consider the following before submitting your request:
- This action is irreversible. Once your data is deleted, it cannot be recovered
- If you have an active subscription, please cancel it before requesting deletion to avoid future charges
- Download any content you wish to keep before submitting your request
- Disconnect your social media accounts from the FeedVay dashboard if you prefer to revoke access yourself
🔒 Your Rights: You have the right to request data deletion at any time, free of charge. Under GDPR (for EU/EEA residents) and CCPA (for California residents), this is a legally protected right. We will never penalize you for exercising it.
6. Contact
For any questions about the data deletion process or our data practices, please contact us:
- Company: LookVay
- Service: FeedVay.ai
- Email: info@lookvay.com
- Website: lookvay.com
- Privacy Policy: View our full Privacy Policy