Privacy Policy

Last updated: February 20, 2025 · Effective immediately

FeedVay.ai ("FeedVay", "we", "us", "our") is a service operated by LookVay. This Privacy Policy describes how we collect, use, store, and protect your information when you use the FeedVay.ai platform, including our website, dashboard, API, and all related services (collectively, the "Service").

By using FeedVay, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

1.2 User-Uploaded Content

To provide the Service, you may upload:

🔒 Your Photos and Content: Face photographs, profile images, and generated posts are stored on our servers as part of your account and feed. We do not use your photos or content to train, fine-tune, or improve any AI model. We do not sell, license, or share your photos with any third party for purposes other than providing the Service. You may request deletion of your data at any time, and we will remove it from our servers. However, when your photos are sent to third-party AI providers for content generation, those providers process your data according to their own policies — we cannot control or guarantee how third-party AI providers handle, cache, or process your data once transmitted to their systems.

1.3 Automatically Collected Information

1.4 Third-Party OAuth Data

If you connect social media accounts (Instagram, LinkedIn, Facebook) via OAuth, we receive a limited access token that allows us to publish posts on your behalf. We do not receive or store your social media password. You may revoke this access at any time from your social platform settings or from the FeedVay dashboard.

2. How We Use Your Information

We use your information exclusively to:

We do NOT use your information to: train AI models, build user profiles for advertising, sell or rent your data to third parties, serve advertisements, perform behavioral tracking across websites, or create derivative works from your content. We store your content solely to provide the Service and will delete it upon your request.

3. AI Provider Data Processing

FeedVay integrates with multiple third-party AI providers to generate content. When you use the Service:

⚠️ Important: By using FeedVay, you acknowledge and accept that your data — including face photographs — is transmitted to third-party AI providers over which we have no control. We are not responsible for the data practices, security measures, data retention policies, or potential data breaches of any third-party AI provider. We encourage you to review their respective privacy policies before using the Service.

4. Data Storage and Retention

4.1 What We Store

4.2 Where We Store Data

Our servers are hosted on DigitalOcean infrastructure. Data may be stored in data centers located in the United States or Europe. By using the Service, you consent to the transfer and storage of your data in these locations.

4.3 Data Deletion

Your account data, photographs, and generated content remain stored on our servers for the duration of your account. You may request deletion of your account and all associated data at any time by contacting us. Upon account deletion:

Deletion is processed within 30 days of the request. Please note: while we will delete all data from our servers, we cannot delete data that has already been transmitted to and processed by third-party AI providers or published to connected social media platforms. You are responsible for removing content from social platforms independently.

5. Data Security

We implement industry-standard security measures to protect your data:

While we take reasonable precautions to safeguard your data, no system is 100% secure. We cannot guarantee absolute security and are not liable for unauthorized access resulting from factors beyond our reasonable control.

6. Cookies and Tracking

FeedVay uses minimal cookies:

We do not use advertising cookies, third-party tracking pixels, or behavioral analytics tools that track you across other websites. We do not participate in ad networks or retargeting.

7. Third-Party Services

The Service integrates with or relies upon the following third-party services, each governed by their own privacy policies:

We only share the minimum data necessary for each service to perform its function.

8. Children's Privacy

FeedVay is not intended for use by individuals under the age of 16 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has used FeedVay without your consent, please contact us immediately.

9. Your Rights

Depending on your jurisdiction, you may have the following rights:

To exercise any of these rights, please contact us at the address below. We will respond within 30 days.

For EU/EEA Residents (GDPR)

We process your data under the following legal bases: performance of a contract (providing the Service), legitimate interests (improving the Service and preventing abuse), and consent (where specifically requested). You have the right to lodge a complaint with your local Data Protection Authority.

For California Residents (CCPA)

We do not sell your personal information. You have the right to know what data we collect, request deletion, and opt out of any future sale of personal information (which we do not engage in).

10. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. By using the Service, you consent to such transfers. We ensure appropriate safeguards are in place for all international data transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by sending a notification to the email address associated with your account. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: